Head of IT Operations

Founded in 1966 and as a global market leader, we are a family-owned company that develops and manufactures innovative, high-quality system solutions for wall and floor coverings. Based in Iserlohn, we market our products very successfully and are growing steadily worldwide. We have always relied on long-term partnerships with our customers, suppliers, and of course, our employees. Working at Schlüter-Systems is characterized by a healthy mix of innovation and tradition in a modern working environment. We trust in the enthusiasm, professionalism, and personal responsibility of our employees and strengthen these qualities through intensive knowledge and information exchange as well as training and further education opportunities. Become part of the Schlüter family! Do you want to play a key role in shaping the future of Schlüter’s IT department and guiding the strategic direction of our IT operations? Then join us in writing the Schlüter success story as **Head of IT Operations (m/w/x)** Tasks: - Provide strategic leadership for the IT Operations sub-department - Foster global collaboration and ensure efficient resource utilization by coaching and supporting the sub-department and its employees in roadmap planning, prioritization, and execution - Ensure appropriate team capacity, skills, and experience while supporting the local management with input for performance reviews and development plans from a professional and strategic point of view - Develop and assist high-performing teams through strategic mentoring and coaching - Lead the IT Operations sub-department with strategic vision and direction - Collaborate with internal and external stakeholders to communicate and implement strategic roadmaps, driving innovation, and strategy through best practices, emerging technologies, and industry trends - Develop and implement team policies and procedures, while contributing to budget planning and ensuring alignment of change initiatives with both business goals and the departmental strategy - Ensure IT security, compliance, and reliability through the whole organization Responsibilities: - Demonstrated leadership and management experience, with a strong focus on servant leadership, team empowerment, and professional expertise - Strong understanding of IT operations, industry best practices, and the technical fundamentals needed to effectively lead expert teams - Strong mentoring skills and commitment to team development and continuous improvement - Ability to manage multiple priorities in a fast-paced, global environment, including remote teams - Strategic thinking and problem-solving skills, with the ability to guide teams through complex challenges - Excellent interpersonal and communication skills, fostering collaboration across departments and with external partners - Fluent English language skills both written and spoken Benefits: - A future-oriented workplace - Individual and subject-specific training opportunities - Option to work from home - Appreciative working atmosphere - Cooperation with a daycare center - Attractive remuneration including vacation and Christmas bonuses - Company pension plan - WorkBike - Employee parking garage - Free drinks (water, coffee, tea) - A company fitness area - Fruit basket Are you interested in becoming part of the Schlüter family? Then we look forward to receiving your application. Contakt: Schlüter-Systems KG Human Resources | Josua Elbel | Tel.: +49 2371 971-1681 Schmölestraße 7 | 58640 Iserlohn | [www.schlueter.de](http://www.schlueter.de/)