NTT DATA Business Solutions Global Managed Services GmbH: Automation Change Manager

**Automation Change Manager (f/m/d)** ** ** At NTT DATA Business Solutions, we drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people. We are part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work. With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network. **Make this the place where _you _grow** ** ** **Location: ** Germany **What makes us special:** We have a holistic view of the individual needs of our employees. **Here** you can find a detailed overview of our wide variety of benefits during different life phases. - **Flexible working hours and locations** : workation, mobile working, part-time models, sabbaticals, etc. - **Your further development by plan:** topic-specific induction, targeted career development based on career models, programs and your own academy - **Family first:** e.g. daycare allowance, paid maternity leave and paternity network - **SAP Platinum Partnership** : strong SAP partnership, large knowledge network, and SAP Learning Hub and certification opportunities. - **We take care** : e.g. 25% subsidy for company pension plan, company health management and cooperation with fitness providers - **We help you get from A to B:** company car (depending on your role), discount on public transport and bicycle leasing via JobRad®. **Do you love challenges?** - You p **lan and coordinate change and adoption activities** to ensure that automated workflows are understood, adopted, and used correctly by impacted teams. - You **prepare clear communication materials** that explain upcoming changes, their benefits, and expectations, while aligning timing with impacted teams to match rollout plans. - You **organize and deliver training sessions** and provide easy‑to‑follow documentation, guides and quick reference materials, supporting users before and after go‑lives. - You **monitor training completion, readiness scores, adoption rates,** gather user feedback, and identify adoption blockers or behaviour gaps. - You **maintain templates for communication, training plans, and readiness documentation** and contribute to the Automation Change Framework to ensure consistent use across towers. **Convince us with your potential!** - You have **proven experience in organizational change, transformation, or user-adoption roles.** - **Experience working with IT services, support teams, or automation rollouts** is advantageous. - You have the **ability to plan and deliver training, workshops, and enablement activities**. - You have **strong communication and stakeholder management skills** and experience working across multiple teams. - You have an **analytical mindset** with the ability to understand process impacts and adoption dependencies. - **Experience with AI-supported learning, communication, or enablement tools** is a plus. - **Proficiency in written and spoken English and German** round out your profile. Schlagworte: Englisch, Softwareentwicklung, SAP, Softwareentwickler, Servicemanagement, servicemanagement, Netzwerkmanagement, Webservice, webservice, Webentwickler, AI, support, Support, KI, Systemingenieur, Anwendungsentwickler, Anwendungsentwicklung, Go, ServiceNow, Service-management, Empfehlungsbund Quelle/Bewerbung via: [https://www.empfehlungsbund.de/jobs/298825/automation-change-manager-f-strich-m-strich-d](https://www.empfehlungsbund.de/jobs/298825/automation-change-manager-f-strich-m-strich-d#apply_form) #### Kurzinfo zum Unternehmen Als NTT DATA Business Solutions treiben wir Innovationen voran – von der Beratung und Implementierung bis hin zu Managed Services und darüber hinaus, gestützt von einem globalen Team von über 18.500 Expert:innen aus über 90 Nationen in mehr als 30 Ländern. Mit SAP als Herzstück und einem starken Netzwerk aus Partnern wie Microsoft und ServiceNow verbessern wir kontinuierlich KI-getriebene Lösungen und Technologien, damit sie für Unternehmen – und ihre Mitarbeitenden – funktionieren.   Wir sind Teil von NTT DATA, einem führenden Anbieter von Unternehmens- und Technologiedienstleistungen, KI und digitaler Infrastruktur mit einem Umsatz von über 30 Mrd. $. Als Global Top Employer betreut NTT DATA 75 % der Fortune Global 100-Unternehmen und entwickelt mit Expert:innen in über 70 Ländern gemeinsam innovative Lösungen, die dazu inspirieren, Neues zu wagen und Erfolge sichtbar zu machen.   Mit uns hast du unzählige Möglichkeiten, groß zu denken, mutig zu handeln und Verantwortung zu übernehmen. Gestalte deine Zukunft in einer Kultur, die Zugehörigkeit lebt und dir Raum für Lernen und Networking gibt.   **Make this the place where _you_ grow**